Member Experience Manager

Ruth Atambo

Member Experience Manager

Ruth is a customer-centric leader with extensive experience in financial services and real estate. She is recognized for delivering exceptional customer service and building strong stakeholder relationships. She has held senior roles including Customer Service Manager at Bank of Africa–Kenya, Customer Service Manager at Mwananchi Credit Ltd, and Customer Experience Manager at Username Properties Ltd, gaining extensive exposure across Banking, Credit, Real Estate, Conveyancing and Contact Center environments. She holds a Bachelor of Arts degree in Economics and is currently pursuing a Master of Business Administration (Strategic Management), strengthening her strategic, financial, and managerial expertise. She is also a member of the Institute of Customer Experience, reflecting her commitment to excellent service standards.

Education & Qualifications

Qona Sacco logo